JORI skincare was dermatologist formulated with adult acne in mind. The products can be used across all skin types, ages, and tones. However, caution is recommended if you have sensitive skin. Always touch base with your doctor before using medications for your skin, even over-the-counter medications.

JORI skincare acne medications are not recommended during pregnancy or breast feeding, and you should touch base with your doctor.

Yes. All JORI skincare products contain natural ingredients and are fragrance, dye, paraben, sulfate, cyclic silicone, and phthalate free.

Our Leave-On Acne Treatment Mask contains an ingredient called Benzoyl Peroxide. It is known to bleach non-white fabrics, leaving behind permanent white marks. We suggest letting it fully dry on the skin, washing your hands after application, using white towels and sheets, and sleeping in white pajamas/ undergarments (or those you won't care about if they get a bleach stain!)

It's important to give your products several weeks of continuous use to give them enough time to do their job. In clinical trials for acne medications, it typically takes up to 12 weeks for significant improvements. If your skin is not improving after 4 weeks of use, or if you are developing any scars, you should touch base with your Dermatologist for professional treatment.   

No. We offer free standard shipping on all products. You can upgrade to expedited shipping (usually arrives in 2 days) for an additional fee.

No. At this time JORI skincare only offers shipping within the United States.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unopened and unused, and in its original packaging. Sorry to say we cannot offer a money back guarantee! We also always suggest talking with your own doctor before using an acne treatment, because ingredients like Salicylic Acid & Benzoyl Peroxide can cause skin irritation in some people. To start a return, contact us at hello@joriskincare.com with the subject line "RETURN REQUEST". If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return cannot be accepted. Return shipping costs are the responsibility of the customer.